Rental Agreement

This contract has been made for the purpose of renting the “VILLA/APARTMENT” for a period whose start and end dates are determined in advance, between the person renting the “VILLA/APARTMENT” (hereinafter referred to as the “CUSTOMER”) and the person letting the “VILLA/APARTMENT” (hereinafter referred to as “DAS VİLLA”). Customers and their companions who make a booking, through our website, by telephone or by electronic mail, for any of our “villas/apartments” advertised on the website “www.dasvilla.com” are deemed to have accepted the following conditions in advance. Any act contrary to any of the following conditions gives “DAS VİLLA” the right to cancel the booking unilaterally, to ask the customer to leave the villa/apartment, not to refund the booking deposit, security deposit or rent received, and to claim all unpaid rent in full.

Pre-bookings for our villas/apartments can be made through the booking form on our website, by telephone or by electronic mail. DAS VİLLA makes your pre-rental by noting the villa/apartment you wish to rent and your dates, and collecting your necessary contact and invoicing details. After the pre-rental is made, DAS VİLLA takes 35% of the total price payable for the villa/apartment as a booking deposit. If the booking deposit is paid within 1 (one) business day after the pre-rental is made, the villa/apartment is reserved in your name and held. The booking deposit amount you must pay and our bank account numbers will also be communicated to you by electronic mail, SMS or telephone. The booking deposit can be paid within 1 (one) business day by bank transfer, EFT, and also by credit card through the site. At the latest within 1 business day of receipt of the booking deposit, written confirmation of the villa/apartment rental will be sent to you. The rental confirmation states the total price, the booking deposit received, the dates for which the villa has been rented in your name, and the date and time of the booking deposit you paid. If the booking deposit is not paid, DAS VİLLA may exercise the right to cancel the pre-booking without informing the customer and to take another booking for the villa/apartment. The remaining price of the villa/apartment is collected in cash upon handover of the villa/apartment, after the contract has been made and the checks of the villa/apartment have been carried out. DAS VİLLA also takes a damage deposit of 1000 TL/3000 TL against breakage, damage, loss or disappearance of items, since the rented property is delivered furnished; this deposit is collected in cash upon handover of the villa/apartment. The damage deposit will be refunded to the customer at departure if nothing is found missing after the inventory of fixtures is counted. To avoid hardship that may arise for the reasons above, you are strongly reminded to have these amounts ready in cash with you on the arrival day at the villa/apartment.

On the first day of the booking, check-in at the villa/apartment is from 16:00 at the earliest and 20:00 at the latest. The customer cannot check in to the villa/apartment outside the stated hours; if they arrive after the latest stated check-in time, they may check in to the villa/apartment the next morning at the start of DAS VİLLA's working hours (09:00). DAS VİLLA cannot in any way be held responsible for problems arising from the customer's inability to check in because they arrive before or after the stated hours, for overnight accommodation, for failure to find accommodation, and similar problems. The customer must find a place to spend the night and pay for the accommodation themselves. DAS VİLLA cannot be held responsible for such situations. At the end of the booking, the departure time from the villa/apartment is 10:00 in the morning at the latest for all of our regions. The customer is personally responsible for all problems, damages, hardship and other adverse consequences arising from the customer not vacating the villa/apartment at 10:00 or vacating it late, and will compensate all financial losses that DAS VİLLA may incur as a result. We strongly remind you to make your travel plans according to these times so that neither party suffers. If an early departure is desired, DAS VİLLA must be informed 24 hours in advance. If the customer leaves the villa/apartment without the villa/apartment inspection being carried out due to heavy workload, the damage deposit will be sent to a bank account the customer provides, and the transfer costs will be paid out of the damage deposit. If the customer leaves the villa/apartment early of their own accord, no refund of the accommodation fee will be made to the customer.

Guests exceeding the capacity stated on our website, or the number of people stated when the booking was made, are strictly not accepted at our villas/apartments (children and infants are also included). If, after the booking is finalised, the customer wishes to change the number of people, they must apply to DAS VİLLA in writing, and the change may be approved if DAS VİLLA deems it appropriate according to the capacity of the villa/apartment. DAS VİLLA may request an additional fee from the customer. After check-in to the villa/apartment, no guests other than those stated in the booking list are strictly accepted at the villa/apartment. Where the contrary is determined, DAS VİLLA has the right to ask the guests to leave the villa/apartment, to cancel the booking entirely, or to demand that the villa/apartment be completely vacated without waiting for the rental period to end, and to claim the full fee and extra charges. When the villa/apartment is rented, the transaction is based on the customer's declaration, and the customer accepts that the information they have given is correct and complete and accepts all responsibilities arising in this regard.

Arrival cleaning is included in the daily, weekly and monthly villa/apartment rental prices. For stays of 2 (two) weeks or longer, weekly cleaning and the changing of towels/bed linen etc. are included in the prices. Any other cleaning and changing of towels/bed linen etc. that is requested is subject to a fee. Pool and garden maintenance is carried out early every morning; if any technical problem is experienced in the villa during the rental period, it will be resolved by the owner; DAS VİLLA is not responsible for this and only helps to have the problem resolved. For the periodic maintenance of the pool, garden and other fixtures of all villas/apartments, the staff on duty must enter the garden of or the inside of the villa/apartment. So that these services can be carried out without interruption, the customer must allow the staff on duty to enter the villa/apartment when necessary. Unless stated otherwise on the villa/apartment detail page of our website, electricity, water, bottled gas, pool lighting, internet connection and the use of air conditioning are included in the prices. Pool lighting, air conditioning and internet may not be available as standard in every villa/apartment; for this reason, it is recommended that you read the features of the villa/apartment you rent carefully on our villa/apartment features page.

Unless otherwise stated, pets are strictly not accepted in our villas/apartments.

Smoking is not permitted in the enclosed areas of any of our villas/apartments.

The villa/apartment rental prices stated on our website are daily, weekly and monthly. The booking deposit can be paid to our bank accounts by bank transfer, by EFT, or through the credit card payment system.

A damage deposit of a different amount, depending on the characteristics of each villa/apartment, will be collected from the customer. This deposit amount will be stated in writing in the confirmation document sent to the customer during the booking process. The damage deposit will be collected from the customer in cash on the arrival day at the villa/apartment, and it will be refunded in cash if, in the inspection carried out before the customer leaves the villa/apartment, no damage, missing item etc. is found in the villa/apartment delivered in sound condition or in its fixtures. If the customer wishes to leave the villa/apartment at a time earlier than stated in the contract, or if the departure inspection cannot be carried out due to heavy workload, the deposit will be sent to an account number to be obtained from the customer. If the damage occurring in the villa/apartment exceeds the deposit received, the customer will be asked to pay this damage; otherwise legal action will be taken.

The water temperatures of the swimming pools of our villas/apartments vary according to the weather and seasonal temperature; DAS VİLLA cannot in any way be held responsible if the customer renting the villa/apartment cannot enter or use the pool because it is cold. The customer who will rent the villa/apartment can obtain information about the weather on the date of the rental from the website of the General Directorate of State Meteorology or by calling the General Directorate of State Meteorology.

Not every villa/apartment has a heating system in its swimming pool. If there is a heating system, this is clearly stated on the detail page of that villa/apartment. Some are chargeable and some are free of charge; this is also clearly stated on the detail page of the villa/apartment. The water temperatures of heated swimming pools vary between 26 and 30 degrees Celsius. It is in no way boiling or very hot water as in thermal springs or hot springs; do not have such an expectation. You should keep this in mind when renting your villa and requesting heating as a paid service. No refund will be made to those who claim that the water is not hot and want a refund of the money paid for heating. DAS VİLLA is not and cannot be held responsible if a customer who rents the villa in this way (with pool heating) cannot use the pool because of such situations. In addition, since pool heating is electric, DAS VİLLA is not and cannot be held responsible for the pool cooling down because of a power cut caused by the electricity utility.

DAS VİLLA is responsible for the villa/apartment being delivered to the customer clean and ready for use on the specified date and time. If there is any broken or non-working item or defect upon arrival at the villa/apartment, the customer must notify DAS VİLLA immediately and request that these defects be remedied. DAS VİLLA will notify the villa/apartment owner or the relevant company of this request and will ensure that the defect is remedied within 48 hours at the latest. DAS VİLLA is not responsible for remedying the defect; it helps to have the defect remedied. DAS VİLLA cannot be held responsible for defects that are not reported in time. DAS VİLLA acts as an intermediary between the villa/apartment owner and the customer, and therefore the villa/apartment owner is responsible for remedying defects that may arise in the villa/apartment. Apart from this, DAS VİLLA cannot be held responsible for any accident, illness, injury, drowning in the pool, death, theft etc. that may occur and fall within the customers' own responsibility, or for fire, theft etc. incidents and accidents that may occur in the villa/apartment. Furthermore, DAS VİLLA will in no way be responsible for problems arising from any service, such as excursions, shopping, food, drink, entertainment, transport, travel or guiding services obtained from third parties/companies by the customer on the way to the villa/apartment, on the return journey or during the holiday. After leaving the villa/apartment, the customer cannot claim any right or refund for a service they could not receive during their stay because of a defect or malfunction they did not report to DAS VİLLA.

None of the villas or apartments published on the DAS VİLLA website belongs to DAS VİLLA. The owners of each villa/apartment are different individuals, persons, institutions and companies. DAS VİLLA is an intermediary (agent) for letting the villas/apartments of persons, individuals, institutions and companies to customers, and therefore DAS VİLLA issues only an intermediation (commission) invoice. That is, it earns a certain intermediation (commission) profit out of the fee paid by the customer and issues an invoice for this profit. Since the remaining amount is the villa/apartment owner's profit, it does not issue an invoice for it. The remaining amount is the responsibility of the villa/apartment owner, and therefore the villa/apartment owner issues the invoice for the remaining amount. DAS VİLLA is only obliged to issue an invoice for the profit it earns itself; it does not issue invoices for profit earned by third parties, institutions, persons or companies, and is in no way responsible and cannot be held responsible for this.

Customers are obliged to use the villa/apartment, the pool, the garden furniture, and all electrical and electronic items and other furniture delivered to them in working and sound condition in the villa/apartment, in a clean manner. Customers must leave all kitchen items delivered to them clean in the same clean condition when the villa/apartment is handed back. Otherwise, if on the departure day the villa/apartment is left dirty beyond reasonable limits, with the rubbish not taken out and the dishes not washed, DAS VİLLA will collect a cleaning fee from the damage deposit.

In the event of any damage occurring in the villa/apartment, customers are obliged to inform DAS VİLLA. The cost of any damage customers cause to the villa/apartment during their stay and of any items they lose will be deducted from the damage deposit if one has been taken; for damage exceeding the damage deposit, the customer will be asked to pay in cash.

In addition, the customer and their companions must take care to comply with social and moral rules, not to make noise that disturbs the surroundings, not to play loud music, and not to engage in behaviour that is prohibited and constitutes a crime under the laws of our country. If DAS VİLLA receives a complaint about the customer and their companions for such reasons, DAS VİLLA has the right to ask the customer to vacate the villa/apartment before the booking period expires.

For villas stated on the website and defined as conservative (villas whose pool is not visible from outside), DAS VİLLA does not give our customers staying there a one hundred percent guarantee of non-visibility. Regarding non-visibility, customers must ensure their own privacy themselves. DAS VİLLA accepts no responsibility for such problems. DAS VİLLA cannot in any way be held responsible for such problems.

In situations falling within force majeure, DAS VİLLA may terminate this contract unilaterally without incurring any legal liability. War or the threat of war in the region or country, uprisings, strikes, lockouts, natural disasters, fires, terrorist activities, epidemic diseases, technical problems that may occur in transport, superstructure and infrastructure works carried out by municipalities or public institutions that DAS VİLLA cannot prevent, bans imposed by state authorities in the region, and all events that are unforeseeable and develop beyond our control will be considered as force majeure.

Customers will immediately report their complaints arising during their stay at the villa/apartment to DAS VİLLA. The matter complained of will be examined by DAS VİLLA staff and the necessary measures will be taken immediately. DAS VİLLA cannot in any way be held responsible for complaints that are not reported during the stay and are made after the stay has ended and the customer has left the villa/apartment.

1) DAS VİLLA cannot in any way be held responsible where it cannot prevent situations such as roads to the villa/apartment being in poor condition, uphill, unpaved or having wet surfaces.

2) DAS VİLLA cannot in any way be held responsible for accidents or, in short, any adverse event that may occur on the way to the villa/apartment.

3) DAS VİLLA cannot in any way be held responsible if different materials used in the construction of some villas (cedar, pine, certain plastic products, any kind of plant in the garden or inside the villa, etc.) disturb the customer physically or psychologically.

4) The customer's travel to the villa/apartment is their own responsibility. DAS VİLLA cannot in any way be held responsible for difficulties customers may encounter in getting to the villa.

5) The customer may arrange a taxi, transfer vehicle or rental car from third parties. DAS VİLLA does not interfere in vehicles rented or to be rented from third parties or in transfer or taxi services. This is the customer's own responsibility.

6) DAS VİLLA cannot be held responsible if a customer who has rented a villa or apartment is dissatisfied with the geographical location of the villa or apartment. DAS VİLLA has marked the location of the villa/apartment approximately on Google Maps.

7) DAS VİLLA cannot be held responsible for damage to your own or rented vehicle on the way to the villa/apartment.

8) Any adverse consequence that may arise because the customer's vehicle (motorcycle, car, etc.) has low ground clearance or a weak engine, or because of the customer's inexperience in driving a car, motorcycle, etc. and consequently being unable to reach the villa/apartment, is the customer's own responsibility. DAS VİLLA cannot in any way be held responsible for such or similar problems.

9) The “distance table” stated on the “www.dasvilla.com” detail page for the villa/apartment is approximate. The distances are not stated exactly. The customer renting the villa/apartment agrees to take this into account.

10) The “airport” stated in the “distance table” on the “www.dasvilla.com” detail page for the villa/apartment is the airport nearest to the villa/apartment. This may be Dalaman, Bodrum, Antalya, etc. Airport. You need to ask a DAS VİLLA representative which airport is nearer. Otherwise DAS VİLLA cannot be held responsible for problems arising from your buying a flight ticket to the wrong or a distant airport.

11) The distances stated in the “distance table” on the “www.dasvilla.com” detail page for the villa/apartment have been written taking into account the nearest restaurant, nearest beach, nearest settlement and nearest airport. If the stated restaurant or market has closed, DAS VİLLA accepts no responsibility.

12) DAS VİLLA cannot be held responsible for any accident such as drowning, falling, a broken foot or a broken arm that may occur in the pool of the villa/apartment.

13) All villas have a hot water tank of approximately 160 litres heated by solar energy. The customer is personally responsible for problems arising from running out of hot water due to excessive hot water consumption beyond fair use; DAS VİLLA cannot in any way be held responsible for problems arising from this.

14) None of our villas/apartments contains food, drink or any food product. In no villa/apartment is there any service such as breakfast, lunch, dinner or open buffet. Obtaining these products is the customer's own responsibility. DAS VİLLA cannot be held responsible for such situations.

15) DAS VİLLA cannot in any way be held responsible for situations such as no or weak mobile phone signal, or no mobile data in the villas/apartments or on the road. You can call your GSM operator and get detailed information about GSM signal coverage in the region you will visit.

16) Even if you pay by credit card, mail order, EFT, bank transfer or similar, do not buy plane tickets, bus tickets, etc. before you receive the “confirmation email” and the “confirmation document”. Even if you make the payment to DAS VİLLA, if you have not received the “confirmation email” and the “confirmation document”, you are in no way deemed to have rented the villa/apartment. DAS VİLLA cannot in any way be held responsible for material and moral damages that may arise from this and similar situations in which the customer acts hastily.

17) DAS VİLLA cannot be held responsible for all accidents and incidents in the villa/apartment caused by the customer, such as fire, electrical leakage, gas leakage and the deaths and accidents resulting from them, for telephone and internet outages caused by the internet provider (Türk Telekom etc.), for power cuts caused by the electricity company, or for water cuts caused by the water company.

18) Excuses such as that the villa/apartment we have described on our website is not exactly the same as shown on the site, that it looks better on the site, or that it is larger or smaller on the site, can never be accepted, and DAS VİLLA cannot be held responsible for them.

19) DAS VİLLA cannot be held responsible for any adverse effect that may arise from favourable or unfavourable natural events/conditions and favourable or unfavourable weather/conditions.

20) DAS VİLLA cannot be held responsible for bee, scorpion, insect or snake stings, cat or dog bites, and similar incidents affecting the customer.

21) A customer who wants to choose so-called conservative villas, where the pool is not visible from outside, should note that unless the villa's detail page contains statements such as “this villa is suitable for conservative families”, “the pool is not visible from outside” or “suitable for veiled women”, that villa is not a conservative villa. DAS VİLLA is in no way responsible if a customer who rents a villa without such statements says upon arrival that “this villa is not a conservative villa” and blames DAS VİLLA. We recommend that the customer who will rent the villa read all the details carefully.

22) The customer is personally responsible for ants, insects, etc. or various animals gathering inside the villa/apartment or in the pool garden or pool terrace because of any food item or your rubbish; DAS VİLLA cannot be held responsible for this.

23) DAS VİLLA can in no way be held responsible for any illness that may arise from the water coming from the swimming pool or shower of the villa/apartment, or for chlorine allergy or any other chemical allergy. We recommend that people with allergic sensitivity do not enter the pool.

24) All kinds of livestock farming, such as cattle, sheep, goats, chickens and partridges, may take place around the rented villa/apartment, and all kinds of manure may be used in the garden of the rented villa/apartment or in the gardens of neighbouring houses/villas/apartments; DAS VİLLA is in no way responsible and cannot be held responsible for disturbing animal sounds and bad smells that may result from these and similar events.

25) In cases such as a funeral, death, war, health problem, accident, or the cancellation of leave of public or private-company staff, all rental conditions remain strictly valid and cancellation is in no way possible.

The Kaş Enforcement Offices and Courts have jurisdiction over any disputes that may arise concerning matters within the scope of this contract.

Customers who make a booking for any of our villas/apartments are deemed to have accepted all of the above conditions. Any act contrary to any of these conditions gives “Das Villa” the right to cancel bookings unilaterally, not to make any refund and to claim the full fee.